About

About Modality

Built by treatment-facility operators who needed a better EHR and made one.

Our Story

We ran the facilities first.

Modality didn't start as a software company. It started inside working behavioral health facilities, residential and outpatient, run by our founding team. We lived the daily reality of legacy EHRs: clunky charting, billing systems that hid the revenue cycle, and compliance managed in spreadsheets and binders.

So we built the platform we wished existed, and ran our own facilities on it. Every module, from admissions and charting to medications, bed management, billing, and HR, earned its place because real staff needed it on a real shift. When something didn't work, we felt it before any customer ever could.

Based in Honolulu, Hawaii, we now offer that same platform to private practices, outpatient programs, and residential facilities across the country.

"When something didn't work, we felt it before any customer ever could."
The Modality founding team
Our Purpose

Why we do this

🧭

Mission

To empower healthcare facilities with intuitive, comprehensive technology that enhances patient care and streamlines operations.

👁

Vision

A world where healthcare providers can focus entirely on their patients, supported by seamless technology that just works.

♥

Values

Innovation, integrity, empathy, and excellence guide everything we do. We believe in building relationships, not just software.

Leadership Team

The people behind the platform

ES

Elliott Smith

CEO

Operator of residential and outpatient treatment facilities. He built Modality to run his own.

DH

Dex Honsa

CTO

Expert in scalable systems and healthcare data architecture.

BH

Bridget Heady

VP of Product

Compliance and clinical operations. She shaped the platform around real survey readiness.

HM

Honor Moore

VP of Customer Success

Dedicated to ensuring every customer achieves their goals with Modality.

Ready to see it on your workflows?

Tell us about your program and we'll walk you through the platform on a live demo.

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